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ChatLog

A social conversational app to transform your customers’ helpdesk experience, seamlessly connected to your facilities operation.

Workplace Apps | SaaS

Features include:

  • Filter chat log views via specific buildings to only show jobs in a specific location.
  • Chatlog Agent functionality, to assist when logging jobs.
  • Directly logs a task in Concept Evolution
  • Auto fill locations when logging the task.
  • Ability to ‘me too’ a post, to avoid duplications and logging of multiple jobs.
  • Search functionality.
  • Comments section.
  • Receive instant updates from the Helpdesk, shown in the Comments section.
  • Send chatlog notifications to your device when updates are made via Concept Evolution.
Speak to one of our advisors to find out more about ChatLog.