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What is Facilities Management?

Facilities Management

25/04/18 | Sally Wotton

Facilities management, when broken down to the very basics, is quite simply the management and maintenance, care and use of commercial buildings - utilising people, processes and quite often, software.

The Official Definition of Facilities Management

The British Standards Institution defines ‘facilities management' as "…the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities."

This essentially includes everything from design and construction, right through to the use of rooms, furniture and facilities as well as cleaning and general maintenance. In this way, facilities management is an on-going affair which continues for the life of the building's use.

With large corporations and even large publicly owned buildings, controlled facilities management is not only essential but also complex and time-consuming. This is why, with the advent of the modern PC, computer-aided facilities management software has become an integral part of building and business management, saving time and money.

Computer-Aided Facilities Management (CAFM) Uses in Modern Business

Quite simply, computer-aided facilities management software is designed to help facilities managers to keep track of their organisations' assets by linking a variety of information together electronically. Every business is different and similarly, the needs of their facilities managers will also differ, but the correct CAFM software can make all the difference providing a wealth of benefits, the most important of which are obviously money and time savings.

For a long time, the use of Excel spreadsheets was the extent of computer-aided facilities management but with changing times, CAFM has moved forward to align the software capabilities with the requirements of the businesses they are supporting.

In an age when facilities managers, like everyone else, expect global access to information and reporting, the use of spreadsheets is essentially an inadequate out-dated approach to facilities management in the business world.

Computer-aided facilities management software helps to integrate the facilities management team with the core processes of the business and increases the profile within the business - ensuring that everyone is aware of the importance of the facilities management processes and team.

Properly implemented computer-aided facilities management software systems also allow businesses to give access to some elements of the facilities management system to people within the business and other departments where it historically would have been managed entirely by the facility management team. For example, room and car booking may be completed by the company intranet.

Choosing the right facilities management software can make a big difference to your business - automating processes, spreading and delegating management across the company and providing comprehensive reporting and alerts processes.