FSI's @yourService shortlisted in the Tomorrow’s FM Awards
20/01/22 | Rebecca Drewett
FSI, an MRI Software Company, is proud to announce that @yourService has been shortlisted in the Tomorrow’s FM Awards.
@yourService from FSI is the B2B and B2C app for workplace and residential customer engagement
Whether residential or commercial, the key to great service in homes and buildings lies in great customer experience and engagement.
With @yourService from FSI, residents and employees can report issues and make service requests.
Customers are taken through a simple journey and are kept in-the-know every step of the way, and this easy access to booking services facilitates comfort, confidence and happiness in their surroundings. They are given a voice and are empowered, supporting their wellbeing.
@yourService for Residential engagement
Imagine an app that empowers residents to access, book and pay for services with ease, keeping them satisfied, engaged and totally in control.
@yourService for Residents allows them to report issues, make requests, as well as to book and pay for services, choosing appointment times to suit their busy lives.
Whether you provide facilities services to flats, apartments, houses, villas, entire communities, or anything in-between, residents can view updates from all activities relating to their home in one central feed
It’s time to drive customer satisfaction like never before: @yourService Residential from FSI.
@yourService for Workplace engagement
Make service requests simple for workplace employees and take customer engagement to a whole new level. It’s time to eliminate duplicate reports to the service desk and put the power of service delivery in the hands of customers.
@yourService for the Workplace, the app that lets employees see, report and monitor issues around a workplace with ease, to order and pay for value-added services all in one place, and to access a feed of all the activity that’s going on around them
They can stay informed by opting into updates, and they receive two-way, in-app communication with the service desk.
It’s an effortless way to dramatically enhance your delivery proposition, and your customer satisfaction, making employees feel part of a community.
Help employees stay in-the-know, and totally connect customers, the service desk and the facilities workforce: @yourService Workplace from FSI.
Running for the last decade, the Tomorrow's FM Awards celebrate the most innovative products and services in our industry.
If you would like to, please vote for @yourService from FSI in the Tomorrow’s FM Awards.
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