Integrated Services Module (ISM)
Raise the responsiveness of your Integrated Services Helpdesk
Maximise the performance of your helpdesk with our easy-to-use Integrated Services Module (ISM). Specially- designed to support workforces that must deliver high volumes of tasks in a short window, often across multiple locations, ISM enhances your team’s ability to work at an optimal rate.
With ‘to’ and ‘from’ route planning and clear task scheduling through ISM’s straightforward grid interface, ensure your team operates like a well-oiled machine when time is of the essence.
Assign tasks for your team with minimal effort
From porterage duties to soft service tasks like cleaning and security, ISM lets you easily assign tasks to your resources through a simple drag-and-drop system.
Streamline this further with repeat task templates and resource availability, as well as monitor and manage each task’s progress from start to finish.
Speed up data entry
ISM is all about improving the day-to-day actions of your soft service team.
Our Rapid Entry Helpdesk allows for quick data entry and task assignment, ensuring all jobs are speedily allocated and your SLA deadlines are fulfilled.