The FSI logo. Hong Kong

Getting mobile

Workforce Apps

13/12/21 | Rebecca Drewett

FSI Business Development Manager, James Fanthorpe, suggests ways of maximising business efficiencies with mobile CAFM technology in his latest article for Tomorrow's FM.

The use of mobile apps is already embedded into nearly every facet of modern society. So why are so many facilities management teams not harnessing this technology to improve the way they work?

Naturally, the pandemic has triggered a wave of productivity evaluation across many industries - and facilities management is no exception. Teams that embrace mobile CAFM solutions are seeing their end-to-end business processes connected and streamlined, back-office admin and paperwork reduced, and their teams more productive than ever before - all through the power of mobile.

Let’s explore some of the key features of mobile CAFM technology from FSI GO:

Mobile audit capability

Mobile audits give businesses the ability to conduct surveys, audits and inspections on-the-go. They can complete inspections and trigger fulfilment of works from a mobile device. Whether inspecting machinery, conducting workplace audits or carrying out condition surveys on assets and facilities, each stage within these tasks can be built completely bespoke.

Asset data gathering and verification

FSI GO makes mobile asset management simple by giving engineers a full overview of an asset’s information and history. Whether an ad hoc inspection, repair or a task that’s integrated into your business processes, workforces can continually update and add details on-the-fly. Additionally, schematics and workflows are easily attached and accessible from anywhere. It can even be tied in with SFG20 and manufacturer specified maintenance sets, ensuring total compliance at all times.

Supervisor work allocation

If you have teams of mobile staff out in the field, work can be sent to the supervisor’s device and then allocated out from there. No need to keep checking in at the office - everyone knows what they’re doing, in what order of priority, from wherever they are.

Utilising QR codes across locations and assets

Mobile apps and QR code scanning provide a quick way to log information for assets and associated tasks. Timestamps outline when the work was delivered and by who, and help to calculate the time spent against costs. Many other tasks can also be completed using QR codes, including requesting additional parts to finish jobs at the click of a button.

Is mobile CAFM really the future?

Mobile CAFM is already changing the way teams across the world work and is generating an increased return on investment with mobile workforces being more productive than they have ever been historically.

Work can be allocated. Tasks can be automated by certain triggers. There’s a digital audit trail of everything that’s happening - as everything is logged on the mobile device. Even if an engineer loses their data or reception, the app is enabled for offline working - everything recalibrates and updates in Concept Evolution once signal is back in range.

Teams embracing mobile are able to trigger work from the helpdesk, automatically via a workflow, on an ad hoc basis, or directly from the app. Those still relying on outdated methods of work allocation and management cannot be as reactive as those that have access to FSI GO. Details need to be physically relayed to the office. Processes are slow. This app allows action to be taken quickly and teams to be informed instantly.

The days of paper-based processes, physical job cards and constant back and forth to the office are no longer sustainable. Combining CAFM with mobile apps creates a wholly streamlined set of processes, massive reductions in back-office admin and gives you access to a stream of live data. You know exactly what the workforce is doing, when jobs are completed and when to allocate additional work. The real-time nature of the data means decisions can be reached faster and staff productivity can be maximised. Mobile CAFM isn’t just the future, it’s a right-now necessity.